What Our Terms Actually Cover
Our legal terms apply from the moment you open an account. They govern how you interact with the platform, what data we hold about you, and how transactions through DANA, OVO, and GoPay are recorded and processed. Eligibility is determined by your region — access is
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only available where local law in Indonesia permits. We do not extend service to regions where legal restrictions apply, and we reserve the right to suspend accounts that fall outside those boundaries. Wallet transactions are logged against your account ID and can be reviewed by you
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through the account history section. Any dispute about a transaction — whether a DANA deposit or an OVO withdrawal — should be raised through the support channel before any external escalation. We update these terms when our operating conditions change. When a material update happens, we
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post notice on the site and the updated version takes effect for all active accounts. Your continued use of the platform after a notice period constitutes acceptance. If you disagree with a change, you can close your account at any time by contacting support — we
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will confirm closure and process any eligible remaining balance. These terms are written in English; in case of conflict between any translated version and the English text, the English version controls.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.